The Economics of AI Workforce: ROI Analysis

Every CFO knows that headcount is the biggest expense line item. Salaries, benefits, taxes, office space, laptops. It adds up. Software, on the other hand, has near-zero marginal cost.

The Operating Leverage Gap

Traditional service businesses (agencies, consultancies) have low operating leverage. To make 2x revenue, they need 2x people. Software businesses have high operating leverage. To make 10x revenue, they might need only 1.1x cost.

AI Agents give service-based functions (Sales, Marketing) the operating leverage of software.

Calculate Your Savings

Scenario: The $2M ARR Company

To get to $5M ARR, you typically need to hire:

• 4 SDRs ($400k)
• 2 AEs ($300k)
• 1 Marketing Manager ($120k)
• Total Add: $820k / year

With IngageNow

• Platform Fee ($50k)
• 1 AE ($150k) - You still need closers
• Total Add: $200k / year

Savings: $620,000 / year. That is pure profit. That is runway. That is valuation multiple expansion.

Conclusion

The ROI isn't just "saving money". It's about changing the fundamental physics of your business model.