B2B Sales Glossary

What is Email Deliverability?

The ability of your emails to reach the recipient's inbox rather than spam or promotions folders.

Definition

Email deliverability measures whether your outbound emails successfully land in the primary inbox of your recipients. Key factors include: sender reputation (domain and IP), authentication protocols (SPF, DKIM, DMARC), email content quality, sending volume and patterns, bounce rates, and spam complaint rates. Poor deliverability means your outreach never reaches prospects – rendering your entire outbound effort useless regardless of email quality.

Why Email Deliverability Matters

Even the best-personalised email is worthless if it lands in spam. Average B2B email deliverability is 85-90%, meaning 10-15% of your outreach never reaches the inbox. Companies with poor sending practices can see deliverability drop below 50%, effectively burning their domain reputation.

How IngageNow Uses Email Deliverability

IngageNow protects your deliverability through: dedicated sending domains, gradual warm-up protocols, intent-based targeting (relevant emails get fewer spam complaints), proper authentication setup (SPF, DKIM, DMARC), and sending volume management. Our customers maintain 95%+ deliverability.

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