B2B Sales Glossary

What is Marketing Qualified Lead (MQL)?

A lead that has shown interest through marketing interactions and meets basic qualification criteria.

Definition

A Marketing Qualified Lead (MQL) is a prospect who has engaged with your marketing content or campaigns and meets predefined criteria suggesting they might be interested in your product. Common MQL triggers include: downloading a whitepaper, attending a webinar, visiting the pricing page, or filling out a form. MQLs are passed to the sales team for further qualification. The MQL concept is increasingly criticised because many MQL definitions are too loose – resulting in 60-70% of MQLs never converting.

Why Marketing Qualified Lead (MQL) Matters

The traditional MQL model leads to sales and marketing misalignment. Marketing teams optimise for volume (more MQLs), while sales teams need quality (leads that actually buy). This is why modern B2B companies are moving from MQL-based handoffs to intent-based scoring that measures genuine buying readiness.

How IngageNow Uses Marketing Qualified Lead (MQL)

IngageNow moves beyond the MQL model with 37-level scoring that measures actual buying intent, not just marketing activity. A prospect who downloaded an ebook but has no budget scores low, while a VP who visited your pricing page once but has strong firmographic fit scores high.

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